Accounts
Accounts on Koyeb are associated with a single user. Each account can:
- Authenticate with Koyeb to sign in
- Create organizations and invite teammates to collaborate
- Join existing organizations
- Link to GitHub to associate a Koyeb account with a GitHub account
Koyeb resources like Apps, Services, Deployments, Instances, and domains are tied to organizations rather than user accounts, so the creating and joining an organization is key to using Koyeb.
Creating your Koyeb user account is free! You can check out the different plans and features on the pricing page (opens in a new tab).
Create a Koyeb account
From the sign up page (opens in a new tab), you have three ways to sign up:
- Using GitHub Single Sign-On (SSO)
- Using a passkey
- Using an email address and a password
Note: you can link your Koyeb account with your GitHub account at any time via the account settings page (opens in a new tab).
Koyeb provides a complete GitHub integration to simplify your development workflows. This includes support for using GitHub as an authentication method.
From the sign up page (opens in a new tab), click the Continue with GitHub button. You will be redirected to GitHub and will be asked to grant Koyeb access to specific information associated with your GitHub account to verify your identity and email address.
Log in to a Koyeb account
You can log in to your Koyeb account using an email and a password, a passkey, or your GitHub account.
To log in with your GitHub account, click the Login link (opens in a new tab) on koyeb.com, then select Continue with GitHub at the bottom of the page.
Log out of a Koyeb account
To log out of a Koyeb account, click the account avatar in the Koyeb control panel (opens in a new tab). In the drop down menu, select Logout.
Change your Koyeb account password
To change your Koyeb password, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting User settings.
In the General tab, scroll to the Password section. Click the Change button. Enter your current password, then your new password, confirm it, and click Change password to apply the update.
Enable multi-factor authentication
Multi-Factor Authentication (MFA) adds an extra layer of security to your Koyeb account. When you log in, you'll be asked to provide a time-based one-time password (TOTP) in addition to your regular credentials.
To enable MFA, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting User settings.
In the General tab, scroll to the Multi-factor authentication section. Click the Set up authenticator app button. Confirm your identity by clicking Send verification code and entering the code sent to the email address associated with your Koyeb account.
Then, use your preferred authenticator app to scan the QR code displayed on the screen. Enter the verification code generated by your app and then click Confirm.
Once enabled, You can disable MFA at any time from the Multi-factor authentication section by clicking Disable.
Change your Koyeb account full name
To change your Koyeb full name, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting User settings.
In the General tab, scroll to the Full name section. Click the Edit button. Change your first name or last name, and then click Save to apply the update.
Delete your Koyeb account
Warning: Deleting your Koyeb account will permanently delete:
- your account
- your organizations that do not have any other members
You will not be able to delete your account if you are the only member of any organizations that are not eligible for deletion. Organizations are not eligible for deletion if they have unpaid invoices or running resources.
To delete your Koyeb account, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting Account settings.
In the General tab, scroll to the Delete Account section in the Danger zone. Click the Delete account button to begin the account deletion process.
Account limitations
Koyeb accounts have the following restrictions:
- Email address cannot be changed
- Number of organizations you can create: Unlimited
- Number of organizations you can be a member of at one time: 10
Organizations also have a related set of limitations that you should be aware of.